For more information, please call us: (844) 567-LOVE

COVID-19 Updates

The COVID-19 pandemic has changed the way we live, work, and connect, impacting both our personal and professional lives. These are unsettling times and Truelove’s Health Care Services continues to ensure your safety and health.

We are strictly following all measures from the state and local authorities to continue serving our clients, partners, and employees safely and effectively. With the help of everybody, from the health and public health care sector, researchers, analysts, and experts across our state, we hope to slow the transmission and eventually flatten the curve.

Here are some information we provided to help you and your loved ones safe from the outbreak. You can also check the websites of the Centers for Disease Control and Prevention, the World Health’s Organization, or your local State’s Department of Health for more information.

Missouri State Department of Health
24-hour hotline: 877-435-8411

Tennessee State Department of Health
hotline: 877-857-2945 or 833-556-2476

COVID-19 Information

Coronavirus is a large family of viruses that are common to both humans and animals. SARS-CoV-2 or the COVID-19 has originated from Wuhan, Hubei Province, China, and is continuously affecting the rest of the world today.

Prevention Techniques

a. Wash your hands often.
b. Maintain social distancing.
c. Practice proper cough etiquette.
d. Avoid touching eyes, nose, or mouth.
e. Sanitize frequently touch surfaces and objects at home.
f. Stay informed.


Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea


COVID-19 is primarily transmitted from symptomatic people to others who are in close contact through respiratory droplets, by direct contact with infected persons, or by contact with contaminated objects and surfaces. COVID-19 has been detected in air samples but there’s still no evidence that it can be transmitted airborne. But the WHO continues to recommend airborne precautions. For more information, please check the WHO’s website.

Who Is Considered as High Risk

COVID-19 can affect anyone, but post greater risks to persons:
a. 65 years and older
b. with chronic lung disease
c. with heart diseases
d. with lung disease
e. with diabetes
f. with kidney disease
g. with severe obesity
h. who are immunocompromised
f. with HIV

What to do if you are a caregiver and you’re exposed to the virus:

a. Stay home and maintain social distancing
b. Follow self-quarantine basics
c. Observe respiratory etiquette and wear face masks
d. Wash hands thoroughly and avoid touching the face
e. Keep a clean living space
f. Eat healthy food and have proper rest
g. Keep track of your symptoms

What Our Caregivers Are Doing

We have taken the following steps to protect the health and well-being of our employees, clients, and local communities:

  • All employees have been strongly encouraged to practice social distancing and limit leaving the client’s home to only essential errands minimize person to person interaction.
  • We make sure our caregivers have the necessary protective equipment, such as masks or gloves.
  • All caregivers have been strongly urged to take all appropriate precautions such as frequent hand washing, cleaning, and disinfecting frequently touched objects and surfaces.
  • All caregivers are educated to stay at home if sick until they are symptom-free for 24 hours without the aid of fever-reducing medications.
  • We will continue to monitor recommendations from the WHO, CDC, and local authorities so we remain up-to-date on the latest information and safety protocols.